Consulting Work

Health Care Valuation Advisors (HCVA) is one of only a few appraisal and consulting firms in the country with the refined knowledge of valuing a supportive services program in low-income seniors housing properties. A meaningful, comprehensive, on-site wellness-centric program will enable seniors to live independently in their apartments. HCVA has the expertise to understand how an appropriate supportive service program can add value to the rent within the HUD Section 8 Renewal Guidebook context. As an experienced consultant, HCVA can recommend the ownership either build a supportive services program from the ground up or enhance and professionalize an existing program. Our consulting reports include programmatic recommendations, physical renovations to support the programming, and the program’s potential impact on shelter rent.

On-Site Supportive Services Program

A well-designed on-site supportive services program aims to reduce the need for ambulatory emergencies, improve quality of life, and help seniors independently remain in their communities while they age in place. Aging seniors face many hardships without accessible, supportive services, which results in an increase in nursing home admissions. In many cases, the program manager at the subject property needs additional connections with service providers in the community to support residents, but they do not know where to start or do not have the time to research appropriate partnerships. HCVA conducts detailed research on potential service providers to meet the specific needs of the residents at the property and networks with potential partners, non-profits, hospitals, and local universities that can help develop the programming further.

Wellness Nurse and Resident Service

A successful and professional supportive services program should include professionals such as a Wellness Nurse, who is responsible for providing services, education, and programming that positively impacts the well-being of residents. Additionally, a Resident Service Coordinator creates programming for residents, networks with community service providers, and provides one-on-one support for the residents. The Wellness Nurse and Resident Service Coordinator work as a team to create a synergistic effect to provide residents with education and knowledge. Together, they provide appropriate support, education, and guidance to residents, emphasizing those who are frail and at risk. Examples of a successful supportive services program include wellness presentations, healthy eating and cooking workshops, fall prevention classes, visiting physicians, and partnerships with local hospitals and universities.

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